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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
Hassle free returns
In the unlikely event that you are dissatisfied with your purchase please feel free to return your goods within 30 days of the purchase date for a full exchange or refund. Any item (excluding food and underwear) can be returned to us for any reason provided it is returned in ‘showroom condition’, with its original packaging, tags and a valid receipt/delivery note.
It is your responsibility to ensure that the item is returned to us in a safe and secure manner, and in the event of a refund or exchange, in saleable condition (in original packaging and including all warranty, cards, manuals and accessories).
Customers are accountable for return shipping charges.If you purchased an item in one of our stores, you may return the items to either of our stores.
If you wish to return your bike to us please keep it in the box it arrived in and contact us and we will arrange a collection.
Please note the following:
Please do not ride the bike as a full refund cannot be given if the bike has been used or damaged.
Brand:Muc-Off
Code:951
The Muc-Off Chain Doc eliminates grime from bicycle chains with minimal effort.
This life-saving chain cleaning machine works by clipping over the chain and combining heavy-duty rotating brushes with the awesome power of Muc-Off Bio Chain Cleaner. It will bring your chain back to life in seconds... 19 to be exact. The Chain Doc comes complete with a can of Muc-Off Bio Chain Cleaner, making it ready for cleaning straight from the box.
To install the Chain Doc, firstly remove the lid from the Chain Cleaner can. Fit the circular area of the Chain Doc over the top of the can, with the spray button positioned in the middle. Push down firmly until it fits nice and snug. Tighten the screw on the Chain Doc with a Phillips screwdriver so that the can isn't going anywhere while cleaning! Firmly press the straw included with the Chain Doc kit into the atomiser of the can, with the other end of the straw fitting back in the Chain Doc. You should see a small hole on the Chain Doc for it to fit into.
To use the Chain Doc on your bike, position the bike upright or mount it in a workshop stand. Shift the chain to the middle front chain ring and third smallest cassette for optimum chain tension. Hold the chain cleaning machine in your left hand with your thumb over the spray button and forefinger over the Chain Doc trigger. Position the open Chain Doc over the chain. Pull the trigger to close the Chain Doc. Spin pedals backwards for 2 to 3 revolutions while spraying chain cleaner through Chain Doc. Continue for a further 2 to 3 revolutions without spraying. Rinse the chain and chain cleaning machine thoroughly with clean, fresh water.
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